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11 reasons companies have chosen to outsource their IT Support to Westbourne

  1. We have a dedicated 24/7/365 team based in Cork, Ireland and Auckland, NZ providing round the clock, follow the sun technical support. 
  2. Our IT Helpdesk is multi-lingual ranging from Tier 1 to Tier 3 expert support.
  3. Westbourne has on-site engineering staff. 
  4. We also provide Onsite consultancy. 
  5. We pride ourselves in having extensive knowledge of the Pharma Sector.
  6. Our modern offices are connected to Municipal Area Networks which provides high availability internet allowing us the capacity to remotely connect to client’s systems worldwide with the latest technology.
  7. Our highly trained employees are limited to teams of ten, each with a team lead and all led by our Service Delivery Managers. 
  8. We offer both shared and dedicated service desks.  
  9. We are flexible to the needs of our clients and our approach is to work in a partnership style allowing us to become part of the global companies’ IT team.
  10. We continually invest in our staff with training and support to ensure they are highly motivated and perform to the highest standard possible.

     

  11. Westbourne offers competitive pricing. Contact us today for no obligation discussion about your IT needs .

Visit our website for more information about our Business process outsourcing services or contact us on 021-431-4310

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