Chromatography Data Systems
Improve chromatography processes and maximize your CDS investment
Our team can help with all your Empower CDS requirements including resolving errors, automating processes, maintaining audit readiness, and ensuring your Empower CDS platform is compliant and fully optimized. Our Empower knowledge and experience can also be adapted to other CDS (chromatography data system) platforms to support your requirements.
Chromatography Data System Expertise
Transform chromatography data processes in your laboratory with our Chromatography Data System (CDS) and Empower CDS solutions. We provide a full range of CDS services, our engineers are Empower CDS experts, and we have experience in chromatography data processes and how to optimize them.

Our CDS expertise includes:
- CDS consultancy – getting an understanding of your requirements and recommending the best chromatography data system solution for your laboratory.
- Empower CDS implementation – configuring, installing, testing, and validating new Empower CDS implementations.
- Empower CDS upgrades – assessing and mitigating the risks of upgrading your Empower CDS platform to the latest version, completing the technical aspects of the upgrade, and validating the upgraded installation.
- Validation of your CDS – if your Empower CDS has not been properly validated, we will complete the process to bring your laboratory up to the necessary level of compliance.
- Empower CDS optimization and configuration – our engineers will review your CDS and chromatography processes to identify and implement improvements and optimizations with a focus on increasing productivity, minimizing the risk of human error, and improving the quality of data.
- Training – we’ll provide customized, engineer-led training to raise skill and confidence levels in your team.
Tailored Support for Your Laboratory
- Resolving errors and problems, including instrument connectivity issues.
- Automating processes, including the creation of customized reports to eliminate the need for manual calculations. We can also eliminate manual transcription via automated processes.
- Creation and optimization of data projects, methods, electronic signatures, etc.
- Integration with other systems, including LIMS platforms.
- Ensuring audit readiness with reviews of chromatography, audit trail, documentation, user accounts/privileges, and data integrity.
- Minimize downtime through proactive maintenance, system optimization, and staff training.
- Increasing skills levels, CDS platform usage, and system confidence through training.
Discuss Your Requirements
Transforming Chromatography Data Processes
- Reduce CDS downtime
- Improve staff skills
- Automate processes
- Improve productivity
- Eliminate the risk of human error
- Improve data integrity
- Optimise your CDS investment through maximum functionality use
- Improve adherence to testing and release schedules
- Ensure ongoing audit readiness
- Reduce chromatography data processing costs
Waters Empower CDS Training
As specialists in the Waters Empower CDS platform, we can provide expert training whatever your requirements. Our training solutions are fully customized to ensure you get a package that meets your needs today while improving your laboratory processes for the future.
The training will be provided by Empower CDS experts with experience enhancing the skills and confidence of laboratory teams. We can also provide any level of training that you need, from starter training and refresher training to intermediate and advanced training to training for developers on the management and configuration of the Empower CDS platform.
Chromatography Data System FAQs
How long does an Empower CDS upgrade take?
The time it takes to upgrade Empower CDS is influenced by a range of factors.
Those factors include the robustness of your existing validation processes and laboratory controls as they might need to be refined as part of the CDS upgrade. The size of the upgraded Empower version is also a factor, as is the availability of resources. Upgrading to a new version of the same platform is typically faster than moving to Empower from another CDS vendor, and the introduction of new workflows and processes can also be a factor.
Taking into account all these considerations, upgrading Empower CDS in a pharmaceutical laboratory typically takes several months.
What steps can we take to avoid data integrity issues in chromatographic integration?
Automating integration with robust SOPs is the best starting point for avoiding data integrity issues in chromatographic integration. It's also important to identify the right method as the method is sometimes the problem rather than the integration. Automating calculations will also help ensure data integrity.
What are the configuration options for a CDS?
Most commonly used CDS platforms, including Empower CDS, offer a range of configuration options that can be adapted to meet your requirements. This includes implementing the CDS on a single workstation in your lab or on a network, with the latter option giving authorized users access to the CDS from multiple workstations in the lab and, potentially, elsewhere in the facility, at different company locations, and remotely. Implementation solutions can also often be either on-premises or in the cloud.
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