Training
Customised training solutions to enhance the skills of your team
Specialist training for companies in the pharmaceutical industry, from cybersecurity and other IT-related subjects to pharma-specific subjects such as quality assurance, LIMS, Empower CDS, and CSV.
Upskilling Your Team
If you are looking for a technical training solution, we can help at Westbourne. We provide general IT training in areas suitable for all employees, such as cybersecurity training, as well as specialist solutions for your IT resources in technical, QA (quality assurance), and scientific disciplines.
We also offer highly specialist courses in the software applications commonly used in pharmaceutical laboratories, including LIMS (laboratory information management system) platforms and the industry-leading CDS (chromatography data systems) platform, Empower CDS.
The training we provide is delivered by experienced engineers and pharma professionals with practical and detailed knowledge of the specific topic. You can also expect a fully customised solution focused on your business objectives and learning needs. Get in touch today to learn more.
Enhancing Standards, Building Confidence
Businesses are becoming increasingly digitalised making it more important than ever that staff continuously develop, adapt, and improve their skills. From training that is part of a specific modernisation project or ongoing upskilling and skill augmentation, we can support your training needs.
At Westbourne, we develop solutions for our customers based on a range of business and learning objectives. This includes:
- Equipping laboratory staff to operate digitally as well as enhancing the scientific skills and capabilities of technical resources.
- Improving cybersecurity awareness and skills including reinforcing best practices and making sure your staff are aware of common risks as well as new and emerging threats.
- Software application skills development focused on new procedures as well as to improve confidence levels and reduce errors. Our solutions also enhance software application investment returns by ensuring staff have the skills they need to fully utilise available capabilities.
- Upskilling your technical resources in critical areas such as cloud infrastructure, network optimisation, access controls, and user management.
- Specialist courses for the pharmaceutical industry on laboratory platforms and software applications.
How We Work
We will adapt our training solutions according to your requirements, including as a standalone service or as part of a larger solution. We can train your team on-site at your facility or remotely, and all materials will be provided.
Expert Waters Empower CDS Training
A specific area of training that we specialise in is the Waters Empower CDS platform. Our solutions are fully customised and will increase the skills of your laboratory team while reducing human error and improving productivity.
Starter, refresher, intermediate user, advanced user, and developer Empower CDS solutions are all available, with the courses delivered by experienced and knowledgeable Empower CDS experts.
Training FAQs
Do you provide remote, in-house, or on-premises training?
We offer both remote and on-premises training. For remote courses, we utilise Microsoft Teams and a range of other digital tools to make the experience as engaging and effective as possible. For on-premises training, we will travel to your location to deliver the training in person.
What experience do you have providing training to pharmaceutical companies?
We have extensive experience providing training to companies in the pharmaceutical industry, including on the Empower CDS platform, CSV processes, and technical skills. Furthermore, the solutions we provide aren't just theory as we also work directly with pharmaceutical companies providing managed services as well as global service desk, validation, and digital transformation solutions.
Can you provide training at different levels of capability?
Yes, we'll tailor the training according to your needs as a business and the learners that will be involved. This could be beginner training for those with little knowledge of the subject, or more advanced refresher training. We can also provide training for staff with intermediate and advanced skills.
Pharmaceutical Digital Transformation
Learn More >
Pharma Lab and Manufacturing
Learn More >
On-Site ICT
Learn More >
Validation
Learn More >
Global Service Desk
Learn More >
Latest Insights
Global Service Desk Solutions – Supporting Your Pharmaceutical Facility
Pharmaceutical companies of all sizes and in all locations need skilled, proactive, and scalable technical support that is always available and hands-on when it needs to be. One of the challenges is how to achieve that level of support when you have laboratory and/or...
The Global Service Desk and Managed Services Solution Lifecycle
What is a global service desk? What are managed services and what can you expect from a managed services provider?...
Putting the “Global” Into Global Service Desks for the Pharmaceutical Industry
There are a number of factors to consider when choosing a global service desk solution. You need expert IT and...
Choosing a Global Service Desk Solution for Your Irish Pharmaceutical Facility
Whether you are an Irish pharmaceutical company, a multinational corporation with lab and/or manufacturing facilities...
Case Study: Organically Bridging the IT/OT Gap for a Pharmaceutical Industry Customer
Bridging the IT (information technology) and OT (operational technology) gap is essential when modernising...