Expertise
IT, technical, engineering, and scientific expertise
From specialist pharmaceutical laboratory technical and scientific expertise to advanced cybersecurity skills to technology consultancy solutions, we can provide your business with the support it needs. We operate globally, on-site and remotely, with multilingual teams in Ireland, New Zealand, and around the world, plus we have extensive experience that amounts to over 30 years of delivering best-in-class solutions.
More information on our expertise is below. To discuss your requirements, please get in touch.
CDS – Chromatography Data Systems
Get the CDS support your laboratory needs. We offer consultancy services as well as specific Empower CDS solutions, including implementations, installations, upgrades, validation, optimisations, configuration, and training.
LIMS – Laboratory Information Management Systems
Your LIMS platform is crucial to the day-to-day operation of your laboratory and the success of lab modernisation and improvement strategies. From vendor selection and upgrades to training and optimisation to lab informatics solutions, we can provide the support you need.
Regulatory
Maintain compliance with our regulatory, validation, engineering, and technical expertise. We can also help you optimise compliance processes on your manufacturing lines and in your laboratory through efficiency savings, risk reductions, and lower costs.
Managed Services
Benefit from our solution lifecycle approach to the delivery of managed services for the pharmaceutical industry. Our expertise covers traditional IT managed services as well as managed services that deliver on the specific requirements of pharmaceutical facilities, including scientific expertise and operational technology solutions.
Technical & Scientific Staff Resourcing
Get the technical and/or scientific resources that your organisation needs for short-term, long-term, and open-ended assignments. We offer a fast turnaround on requirements with specialist expertise in a number of areas. This includes scientific resources as well as technical staff with the scientific skills needed to operate in pharmaceutical laboratories.
Professional Services
We can help with a range of IT and technical requirements including IT consultancy, IT infrastructure services, cybersecurity solutions, application management services, backup and disaster recovery solutions, and more.
Training
From technical training for your IT resources to cybersecurity training for your whole team to specialist software application training for a specific department, we can develop a customised solution that will deliver on your objectives.
From our clients
★★★★★
Westbourne IT’s service desk team is high quality, results oriented, and very personable. They are a hit with all of my users, and are wonderful to work with, going out of their way to be a member of our team and a part of our success.
Case Studies
Find out about our capabilities, experience, how we work, and the results we deliver for our clients.
Implementing a CSV Policy
Our client is a leading pharmaceutical company with facilities in the US and Ireland. The project involved developing and implementing a formalised and consistent CSV policy.
Bridging the IT/OT Gap
Modernisation strategies in pharmaceutical companies require a convergence of company-wide IT infrastructure and operational technologies (OT). Read how we achieved greater IT/OT convergence in our case study.
Latest Insights
Global Service Desk Solutions – Supporting Your Pharmaceutical Facility
Pharmaceutical companies of all sizes and in all locations need skilled, proactive, and scalable technical support that is always available and hands-on when it needs to be. One of the challenges is how to achieve that level of support when you have laboratory and/or...
Putting the “Global” Into Global Service Desks for the Pharmaceutical Industry
There are a number of factors to consider when choosing a global service desk solution. You need expert IT and...
Q&A On Digital Transformation in the Pharma Lab – Where to Start and How to Navigate the Pitfalls
Later this month, Westbourne IT Head of Sales and Marketing, Dennis Blanck, will be speaking at the Pharma &...
Case Study: Organically Bridging the IT/OT Gap for a Pharmaceutical Industry Customer
Bridging the IT (information technology) and OT (operational technology) gap is essential when modernising...
A Realistic Roadmap for Digital Transformation in Labs
Buzzwords like the Lab of the Future and Lab 5.0 are becoming increasingly common. They each come back to a concept...