PODCAST: Building a Unique Lab IT Solution Provider – a Westbourne Story
In the first ever Westbourne podcast, we do a Q&A with Westbourne Founder and CEO, John O’Sullivan.
The topics covered include working with pharmaceutical industry clients and the company’s decision to transition to an expert provider of Lab IT support.
Latest Insights
The Global Service Desk and Managed Services Solution Lifecycle
What is a global service desk? What are managed services and what can you expect from a managed services provider? Within those solution categories, are there any additional factors that pharmaceutical companies should pay attention to? These are common questions...
Audit Trails in Lab Environments – Overview and Best Practices
Audit trails are an essential component of regulatory compliance in the pharmaceutical sector. They are also crucial...
How Artificial Intelligence Technologies Transform IT Support in the Pharmaceutical Industry
Artificial Intelligence (AI) is getting into more and more aspects of our personal and professional lives. Our...
An Introduction to Computer Software Assurance (CSA) for Pharmaceutical Labs
Computer software validation (CSV) is a well-established methodology for ensuring a software system does what it is...
Best Practices for Maintaining the Security of Your Pharma Lab’s IPV4 Network
whoEffectively securing the IPV4 network in your pharmaceutical laboratory requires having a good initial setup. We...

