Solutions
We have the expertise, experience, and know-how
From day-to-day technical support and ticket resolution to complex validation requirements in pharmaceutical laboratories to strategic digital transformation projects, we have the expertise, experience, and know-how to deliver on your requirements. Our solutions are summarised below with more detail available on the Learn More links.
All our services are fully tailored, so we’ll work with you to understand your requirements, provide advice, and develop a solution that brings maximum benefits to your business today and in the future.
Pharma Digital Transformation
Digital transformation solutions tailored for pharmaceutical companies that enhance process efficiency, make better use of data, optimise compliance, increase operational agility, improve productivity, and reduce risks.
Pharma Lab and Manufacturing
Supporting your pharmaceutical laboratory and manufacturing operations with our unique blend of IT, operational technology, and scientific expertise. Modernise operations, optimise resource utilisation, and ensure a do-it-right-first-time approach.
On-Site ICT
Helping your IT function to operate more effectively while improving the user experience and enabling users to operate more productively. We'll maximise uptime with a proactive approach focused on continuous improvement.
Validation
Maintain compliance, improve compliance processes, reduce regulatory risks, and enhance the skills of your team with our validation solutions. Our expertise includes CSV, CSA, equipment validation, and process validation.
Global Service Desk
24/7 technical support with tailored solutions that maximise uptime and alleviate pressures on your technical resources. Our qualified engineers will improve user experience throughout your organisation while optimising your technology infrastructure.
From our clients
★★★★★
Westbourne IT’s service desk team is high quality, results oriented, and very personable. They are a hit with all of my users, and are wonderful to work with, going out of their way to be a member of our team and a part of our success.
Discuss Your Requirements
Case Studies
Find out about our capabilities, experience, how we work, and the results we deliver for our clients.
Implementing a CSV Policy
Our client is a leading pharmaceutical company with facilities in the US and Ireland. The project involved developing and implementing a formalised and consistent CSV policy.
Bridging the IT/OT Gap
Modernisation strategies in pharmaceutical companies require a convergence of company-wide IT infrastructure and operational technologies (OT). Read how we achieved greater IT/OT convergence in our case study.
Latest Insights
There’s an IT/OT Gap in Your Pharmaceutical Laboratory. Here’s How to Bridge It
Digital transformation is on the agenda for all pharmaceutical companies as the option of standing still simply isn't viable. Staying competitive, ensuring ongoing compliance, increasing profitability, and delivering on customer/patient expectations all require...
Overview of the Documentation Required to Validate Computer Systems in the Pharmaceutical Industry
The validation of computer systems in the pharmaceutical industry is crucial to ensure product consistency,...
Managed IT Services for the Pharmaceutical Industry – Why Regulatory Experience is Essential
Managed IT services can transform IT from being a resource, productivity, and risk burden to being a facilitator of...
The Challenges of Computer System Validation in Growing Pharmaceutical Companies
Computer system validation in the pharmaceutical industry is a necessary but typically onerous, challenging, and...
Microsoft 365 – Why It’s Better
Microsoft 365 is Microsoft’s productivity platform. It was formerly known as Microsoft Office 365 and features some of the most commonly used business apps, including Word, Excel, PowerPoint, Outlook, and Teams. Why is Microsoft 365 better than the alternatives and