17 Features You Need in a Global Service Desk

17 Features You Need in a Global Service Desk

17 Features You Need in a Global Service Desk In today’s digitally connected world, a global service desk is more than just a support function. It’s the backbone of seamless operations, uninterrupted service, and exceptional user experiences. Choosing the right...
A Complete Guide to Computer System Validation

A Complete Guide to Computer System Validation

A Complete Guide to Computer System Validation Computer System Validation, or CSV, is a modern, risk-based methodology that confirms software used in pharmaceutical operations functions as intended. The risk-based approach is based on critical thinking. CSV has...