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IT Support On-Site – How to Choose the Right Solution for Your Business

IT Support On-Site – How to Choose the Right Solution for Your Business

by John O'Sullivan | Mar 5, 2025 | Blog

IT Support On-Site – How to Choose the Right Solution for Your Business Most businesses require some level of IT support, from full support to augmenting in-house technical teams. While there are different types and levels of IT support, most fall into two main...
The Convergence of Science and Technology Expertise in the Pharmaceutical Industry

The Convergence of Science and Technology Expertise in the Pharmaceutical Industry

by John O'Sullivan | Feb 19, 2025 | Blog

The Convergence of Science and Technology Expertise in the Pharmaceutical Industry Pharmaceutical laboratory and manufacturing operations are changing. The implementation of business process automation solutions and digital transformation initiatives are contributing...
Digital Transformation in the Pharmaceutical Industry

Digital Transformation in the Pharmaceutical Industry

by John O'Sullivan | Feb 6, 2025 | Blog

Digital Transformation in the Pharmaceutical Industry Digital transformation in the pharmaceutical industry involves digitalizing processes in your laboratory and manufacturing operations. It is about more than digitizing elements of a process to enable work on a...
Case Study: Empower CDS Validation and Wider Validation Improvements

Case Study: Empower CDS Validation and Wider Validation Improvements

by Westbourne Admin | Jan 16, 2025 | Blog, Case Study

Case Study: Empower CDS Validation and Wider Validation Improvements Introduction Pharmaceutical laboratory operations are becoming increasingly reliant on technology as new platforms are implemented, systems are integrated, and processes are automated. This...
How to Measure the Real Impact of Your Global Service Desk Solution

How to Measure the Real Impact of Your Global Service Desk Solution

by Pat Minogue | Aug 13, 2024 | Blog

How to Measure the Real Impact of Your Global Service Desk Solution How do you measure the success of a global service desk solution? Is it through the successful implementation of a new technology to manage support tickets? Is success achieved by your solution...
Global Service Desk Solutions – Supporting Your Pharmaceutical Facility

Global Service Desk Solutions – Supporting Your Pharmaceutical Facility

by Westbourne Admin | Jun 27, 2024 | Blog

Global Service Desk Solutions – Supporting Your Pharmaceutical Facility Pharmaceutical companies of all sizes and in all locations need skilled, proactive, and scalable technical support that is always available and hands-on when it needs to be. One of the challenges...
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Recent News

  • PODCAST: Building a Unique Lab IT Solution Provider – a Westbourne Story November 6, 2025
  • Building a Unique Lab IT Solution Provider – a Westbourne Story October 30, 2025
  • A New (Science-Led) Approach to IT and Technical Support for the Pharmaceutical Industry October 16, 2025
  • Westbourne is Now an Approved ValGenesis Partner October 2, 2025
  • Risk-Based Approach to Reviewing Data and Audit Trails in Empower 3 September 16, 2025

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Westbourne offers technical and scientific support solutions with a particular emphasis on the pharmaceutical industry. Our solutions include digital transformation, pharmaceutical laboratory and manufacturing support, on-site ICT, validation, and global service desk. To discuss your requirements, complete the form and we'll get back to you.

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Rubicon, The Rubicon Centre
Munster Technological University
Bishopstown, Cork, T12 Y275

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Unit 19A, Orams Marine Village
144-160 Beaumont Street
Westhaven, Auckland, 1010

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+353 21 431 4310

sales@westbourneit.com

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