Tailored Solutions Where
Technology and Science
Come Together
Get the technology or scientific support your business needs with our unique expertise and service offering. From Global Service Desk solutions suitable for any industry to highly specialised scientific, validation, and quality solutions for the pharmaceutical industry, you can rely on Westbourne.
Pharma Digital Transformation
Digital transformation solutions tailored for pharmaceutical companies that enhance process efficiency, make better use of data, optimise compliance, increase operational agility, improve productivity, and reduce risks.
Pharma Lab and Manufacturing
Supporting your pharmaceutical laboratory and manufacturing operations with our unique blend of IT, operational technology, and scientific expertise. Modernise operations, optimise resource utilisation, and ensure a do-it-right-first-time approach.
On-Site ICT
Helping your IT function to operate more effectively while improving the user experience and enabling users to operate more productively. We'll maximise uptime with a proactive approach focused on continuous improvement.
Validation
Maintain compliance, improve compliance processes, reduce regulatory risks, and enhance the skills of your team with our validation solutions. Our expertise includes CSV, CSA, equipment validation, and process validation.
Global Service Desk
24/7 technical support with tailored solutions that maximise uptime and alleviate pressures on your technical resources. Our qualified engineers will improve user experience throughout your organisation while optimising your technology infrastructure.
30+
Years of Client Engagement
The Skills and Expertise You Need
From technology skills to scientific skills to resources with a blend of both, we can provide the specific support your organisation needs with our unique service offering.
Optimising Today, Modernising for Tomorrow
Whether you need technical or validation support today or the implementation of a digital transformation project to modernise for the future, we can help.
Focus on Skills
We don’t cut corners when it comes to skills. All our staff are engineering or scientifically qualified and we continuously upskill and cross-skill our resources.
From our clients
★★★★★
Westbourne IT’s service desk team is high quality, results oriented, and very personable. They are a hit with all of my users, and are wonderful to work with, going out of their way to be a member of our team and a part of our success.
Case Studies
Find out about our capabilities, experience, how we work, and the results we deliver for our clients.
Implementing a CSV Policy
Our client is a leading pharmaceutical company with facilities in the US and Ireland. The project involved developing and implementing a formalised and consistent CSV policy.
Bridging the IT/OT Gap
Modernisation strategies in pharmaceutical companies require a convergence of company-wide IT infrastructure and operational technologies (OT). Read how we achieved greater IT/OT convergence in our case study.
Latest Insights
Digital Transformation Cybersecurity Considerations in the Pharmaceutical Industry
Companies in the pharmaceutical industry cannot stand still, so modernising through digital transformation is essential. It is also a fact that companies in the pharmaceutical industry are high-value targets for malicious actors and cybercriminals. This cybersecurity...
Career Progression Pathways in the Pharmaceutical Industry for IT Engineers
IT engineers can work in a range of different industries – just about any industry you can think of, in fact. One of...
IT Support On-Site – How to Choose the Right Solution for Your Business
Most businesses require some level of IT support, from full support to augmenting in-house technical teams. While...
Digital Transformation in the Pharmaceutical Industry
Digital transformation in the pharmaceutical industry involves digitalising processes in your laboratory and...
Case Study: Empower CDS Validation and Wider Validation Improvements
Introduction Pharmaceutical laboratory operations are becoming increasingly reliant on technology as new platforms are...