Insights

In the first ever Westbourne podcast, we do a Q&A with Westbourne Founder and CEO, John O’Sullivan. The topics covered include working with pharmaceutical industry clients and the company's decision to transition to an expert provider of Lab IT support.Latest...

“I founded Westbourne in 1994. At the time, I was working as a customer service engineer for a very successful and brilliant American multinational called Digital Equipment Corporation, affectionately known as DEC. It no longer exists after being bought by Compaq, and...

We are delighted to announce that we are now a ValGenesis partner. ValGenesis is the developer of a suite of digital validation and process lifecycle management tools used by pharmaceutical companies across the globe. John O'Sullivan, Westbourne Founder and CEO,...

Audit trail data is essential for compliance, and it has operational benefits. Regulators, including the FDA and European regulators, publish guidance that outline the parameters for maintaining audit trail data. Systems like Empower 3 provide the required...

Artificial Intelligence (AI) is one of the hottest topics in business right now as executives try to take advantage of the potential benefits. In many respects, the pharmaceutical industry is no different, with the potential of AI in R&D looking particularly...

In the context of the computerized systems used in GxP environments, audit trails are a chronological record that captures all actions and events related to data. As a result, audit trails are a key area of functionality in most laboratory applications, including...

Computer System Validation, or CSV, is a modern, risk-based methodology that confirms software used in pharmaceutical operations functions as intended. The risk-based approach is based on critical thinking. CSV has applied to the pharmaceutical industry for many...

Very specific skills are required to successfully, safely, and profitably run a pharmaceutical manufacturing and laboratory operation. We are in an era of change, however. This means skills requirements are also changing, with multidisciplinary skills coming to the...

Windows 10, the commonly used operating system in pharmaceutical laboratories, is reaching its end-of-life (EOL). The EOL deadline, imposed by Microsoft, has significant operational implications for companies in all sectors and industries. In the pharmaceutical...

The pharmaceutical industry is changing with the introduction of advanced methodologies and the greater use of new technologies. These changes are taking place in all parts of the pharmaceutical industry, including in laboratories and on the factory floor. As a...

Process validation is all about two essential requirements for manufacturing in the pharmaceutical industry: consistency and reliability. Deviations in the consistency or reliability of manufacturing processes result in sub-standard pharmaceutical products that can...

Companies in the pharmaceutical industry cannot stand still, so modernizing through digital transformation is essential. It is also a fact that companies in the pharmaceutical industry are high-value targets for malicious actors and cybercriminals. This cybersecurity...

Most businesses require some level of IT support, from full support to augmenting in-house technical teams. While there are different types and levels of IT support, most fall into two main categories: remote and on-site. In this blog, we are focusing on IT support...

Pharmaceutical laboratory and manufacturing operations are changing. The implementation of business process automation solutions and digital transformation initiatives are contributing significantly to these changes. Changing regulatory requirements, market demands,...