Expertise
IT, technical, engineering, and scientific expertise
From specialist pharmaceutical laboratory technical and scientific expertise to advanced cybersecurity skills to technology consultancy solutions, we can provide your business with the support it needs. We operate globally, on-site and remotely, with multilingual teams in Ireland, New Zealand, and around the world, plus we have extensive experience that amounts to over 30 years of delivering best-in-class solutions.
More information on our expertise is below. To discuss your requirements, please get in touch.
CDS – Chromatography Data Systems
Get the CDS support your laboratory needs. We offer consultancy services as well as specific Empower CDS solutions, including implementations, installations, upgrades, validation, optimisations, configuration, and training.
LIMS – Laboratory Information Management Systems
Your LIMS platform is crucial to the day-to-day operation of your laboratory and the success of lab modernisation and improvement strategies. From vendor selection and upgrades to training and optimisation to lab informatics solutions, we can provide the support you need.
Regulatory
Maintain compliance with our regulatory, validation, engineering, and technical expertise. We can also help you optimise compliance processes on your manufacturing lines and in your laboratory through efficiency savings, risk reductions, and lower costs.
Managed Services
Benefit from our solution lifecycle approach to the delivery of managed services for the pharmaceutical industry. Our expertise covers traditional IT managed services as well as managed services that deliver on the specific requirements of pharmaceutical facilities, including scientific expertise and operational technology solutions.
Technical & Scientific Staff Resourcing
Get the technical and/or scientific resources that your organisation needs for short-term, long-term, and open-ended assignments. We offer a fast turnaround on requirements with specialist expertise in a number of areas. This includes scientific resources as well as technical staff with the scientific skills needed to operate in pharmaceutical laboratories.
Professional Services
We can help with a range of IT and technical requirements including IT consultancy, IT infrastructure services, cybersecurity solutions, application management services, backup and disaster recovery solutions, and more.
Training
From technical training for your IT resources to cybersecurity training for your whole team to specialist software application training for a specific department, we can develop a customised solution that will deliver on your objectives.
From our clients
★★★★★
Westbourne IT’s service desk team is high quality, results oriented, and very personable. They are a hit with all of my users, and are wonderful to work with, going out of their way to be a member of our team and a part of our success.
Case Studies
Find out about our capabilities, experience, how we work, and the results we deliver for our clients.
Implementing a CSV Policy
Our client is a leading pharmaceutical company with facilities in the US and Ireland. The project involved developing and implementing a formalised and consistent CSV policy.
Bridging the IT/OT Gap
Modernisation strategies in pharmaceutical companies require a convergence of company-wide IT infrastructure and operational technologies (OT). Read how we achieved greater IT/OT convergence in our case study.
Latest Insights
2024 Pharmaceutical Laboratory IT and Technology Trends
Digitalisation, Industry 5.0, smart manufacturing, and Quality 5.0 are buzzwords that will continue to have significant meaning in 2024 as pharmaceutical businesses strive for growth and drive innovation. Laboratories play a significant role in the success of any...
Audit Trails in Lab Environments – Overview and Best Practices
Audit trails are an essential component of regulatory compliance in the pharmaceutical sector. They are also crucial...
How Artificial Intelligence Technologies Transform IT Support in the Pharmaceutical Industry
Artificial Intelligence (AI) is getting into more and more aspects of our personal and professional lives. Our...
An Introduction to Computer Software Assurance (CSA) for Pharmaceutical Labs
Computer software validation (CSV) is a well-established methodology for ensuring a software system does what it is...
Best Practices for Maintaining the Security of Your Pharma Lab’s IPV4 Network
Effectively securing the IPV4 network in your pharmaceutical laboratory requires having a good initial setup. We...