Westbourne IT - Technology and Scientific Support Solutions

Tailored Solutions Where
Technology and Science
Come Together

Get the technology or scientific support your business needs with our unique expertise and service offering. From Global Service Desk solutions suitable for any industry to highly specialized scientific, validation, and quality solutions for the pharmaceutical industry, you can rely on Westbourne.

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Pharma Digital Transformation

Digital transformation solutions tailored for pharmaceutical companies that enhance process efficiency, make better use of data, optimize compliance, increase operational agility, improve productivity, and reduce risks.

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Pharma Lab and Manufacturing

Supporting your pharmaceutical laboratory and manufacturing operations with our unique blend of IT, operational technology, and scientific expertise. Modernize operations, optimize resource utilization, and ensure a do-it-right-first-time approach.

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On-Site ICT

Helping your IT function to operate more effectively while improving the user experience and enabling users to operate more productively. We'll maximize uptime with a proactive approach focused on continuous improvement.

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Validation

Maintain compliance, improve compliance processes, reduce regulatory risks, and enhance the skills of your team with our validation solutions. Our expertise includes CSV, CSA, equipment validation, and process validation.

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Global Service Desk

24/7 technical support with tailored solutions that maximize uptime and alleviate pressures on your technical resources. Our qualified engineers will improve user experience throughout your organization while optimizing your technology infrastructure.

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ValGenesis Product Suite & Integration Support

Accelerate digital transformation with the ValGenesis suite of validation and process lifecycle management products. Westbourne is an approved ValGenesis partner.

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Graphical representation of Westbourne's blended IT and scientific capabilities including pharmaceutical laboratory, manufacturing operational technology, and information technology expertise. Quality control and quality assurance applies to all areas.

30+

Years of Client Engagement

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The Skills and Expertise You Need

From technology skills to scientific skills to resources with a blend of both, we can provide the specific support your organization needs with our unique service offering.

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Optimizing Today, Modernizing for Tomorrow

Whether you need technical or validation support today or the implementation of a digital transformation project to modernize for the future, we can help.

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Focus on Skills

We don’t cut corners when it comes to skills. All our staff are engineering or scientifically qualified and we continuously upskill and cross-skill our resources.

From our clients

★★★★★

Westbourne IT’s service desk team is high quality, results oriented, and very personable. They are a hit with all of my users, and are wonderful to work with, going out of their way to be a member of our team and a part of our success.

James Poe

Director, Head of Global IT Operations

Case Studies

Find out about our capabilities, experience, how we work, and the results we deliver for our clients.

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Implementing a CSV Policy

Our client is a leading pharmaceutical company with facilities in the US and Ireland. The project involved developing and implementing a formalised and consistent CSV policy.

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Bridging the IT/OT Gap

Modernisation strategies in pharmaceutical companies require a convergence of company-wide IT infrastructure and operational technologies (OT). Read how we achieved greater IT/OT convergence in our case study.

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