Insights

The latest thinking, advice, and expertise from the Westbourne team

Case Study: Empower CDS Validation and Wider Validation Improvements

Introduction Pharmaceutical laboratory operations are becoming increasingly reliant on technology as new platforms are implemented, systems are integrated, and processes are automated. This digitalisation drive is delivering a range of benefits, from quality and...

A Year of Progress and Development at Westbourne

The world is changing fast, with new technologies and ways of working transforming all aspects of business. These changes apply as much in the pharmaceutical industry as any other, with the drivers of change ranging from maintaining competitiveness to ensuring ongoing...

How to Measure the Real Impact of Your Global Service Desk Solution

How do you measure the success of a global service desk solution? Is it through the successful implementation of a new technology to manage support tickets? Is success achieved by your solution provider fulfilling its SLA (service level agreement) obligations? Can you...
A Year of Progress and Development at Westbourne

A Year of Progress and Development at Westbourne

The world is changing fast, with new technologies and ways of working transforming all aspects of business. These changes apply as much in the pharmaceutical industry as any other, with the drivers of change ranging from maintaining competitiveness to ensuring ongoing...

A Realistic Roadmap for Digital Transformation in Labs

A Realistic Roadmap for Digital Transformation in Labs

Buzzwords like the Lab of the Future and Lab 5.0 are becoming increasingly common. They each come back to a concept that is important for all industries and sectors – digital transformation. That leaves a question that we will explore in this article: what is a...

2024 Pharmaceutical Laboratory IT and Technology Trends

2024 Pharmaceutical Laboratory IT and Technology Trends

Digitalisation, Industry 5.0, smart manufacturing, and Quality 5.0 are buzzwords that will continue to have significant meaning in 2024 as pharmaceutical businesses strive for growth and drive innovation. Laboratories play a significant role in the success of any...

Transitioning from CSV to CSA in the Pharmaceutical Industry

The transition from Computer System Validation (CSV) to Computer Software Assurance (CSA) represents a shift in approach to validating software and other computer systems used as part of production or quality systems in the pharmaceutical industry. CSA focuses on...