Insights

Digital transformation in the pharmaceutical industry involves integrating laboratory and manufacturing systems, equipment, and instruments so processes and workflows can be automated, optimized, and digitalized. The benefits of pharmaceutical digital transformation...

​In this episode of the Westbourne podcast, David Tucker, IT Program Manager at Westbourne, explains the critical role of roadmaps in achieving digital transformation success. The focus of the conversation is the use of digital transformation roadmaps in the...

Pharmaceutical laboratories continuously evolve to improve operational efficiency, address challenges, respond to demand, and remain competitive. As 2025 draws to a close, what areas are we likely to see prioritized over the coming year and beyond? In this blog, we...

Validating computer systems (software, equipment, or IT Infrastructure) is necessary in pharmaceutical facilities to ensure compliance and protect patient safety. The challenge is that traditional computer system validation (CSV) methods are resource-intensive,...

In the first ever Westbourne podcast, we do a Q&A with Westbourne Founder and CEO, John O’Sullivan. The topics covered include working with pharmaceutical industry clients and the company's decision to transition to an expert provider of Lab IT support.Latest...

“I founded Westbourne in 1994. At the time, I was working as a customer service engineer for a very successful and brilliant American multinational called Digital Equipment Corporation, affectionately known as DEC. It no longer exists after being bought by Compaq, and...

We are delighted to announce that we are now a ValGenesis partner. ValGenesis is the developer of a suite of digital validation and process lifecycle management tools used by pharmaceutical companies across the globe. John O'Sullivan, Westbourne Founder and CEO,...

Audit trail data is essential for compliance, and it has operational benefits. Regulators, including the FDA and European regulators, publish guidance that outline the parameters for maintaining audit trail data. Systems like Empower 3 provide the required...

Artificial Intelligence (AI) is one of the hottest topics in business right now as executives try to take advantage of the potential benefits. In many respects, the pharmaceutical industry is no different, with the potential of AI in R&D looking particularly...

In the context of the computerized systems used in GxP environments, audit trails are a chronological record that captures all actions and events related to data. As a result, audit trails are a key area of functionality in most laboratory applications, including...

Computer System Validation, or CSV, is a modern, risk-based methodology that confirms software used in pharmaceutical operations functions as intended. The risk-based approach is based on critical thinking. CSV has applied to the pharmaceutical industry for many...

Very specific skills are required to successfully, safely, and profitably run a pharmaceutical manufacturing and laboratory operation. We are in an era of change, however. This means skills requirements are also changing, with multidisciplinary skills coming to the...

Windows 10, the commonly used operating system in pharmaceutical laboratories, is reaching its end-of-life (EOL). The EOL deadline, imposed by Microsoft, has significant operational implications for companies in all sectors and industries. In the pharmaceutical...

The pharmaceutical industry is changing with the introduction of advanced methodologies and the greater use of new technologies. These changes are taking place in all parts of the pharmaceutical industry, including in laboratories and on the factory floor. As a...