Solutions
We have the expertise, experience, and know-how
From day-to-day technical support and ticket resolution to complex validation requirements in pharmaceutical laboratories to strategic digital transformation projects, we have the expertise, experience, and know-how to deliver on your requirements. Our solutions are summarised below with more detail available on the Learn More links.
All our services are fully tailored, so we’ll work with you to understand your requirements, provide advice, and develop a solution that brings maximum benefits to your business today and in the future.
Pharma Digital Transformation
Digital transformation solutions tailored for pharmaceutical companies that enhance process efficiency, make better use of data, optimise compliance, increase operational agility, improve productivity, and reduce risks.
Pharma Lab and Manufacturing
Supporting your pharmaceutical laboratory and manufacturing operations with our unique blend of IT, operational technology, and scientific expertise. Modernise operations, optimise resource utilisation, and ensure a do-it-right-first-time approach.
On-Site ICT
Helping your IT function to operate more effectively while improving the user experience and enabling users to operate more productively. We'll maximise uptime with a proactive approach focused on continuous improvement.
Validation
Maintain compliance, improve compliance processes, reduce regulatory risks, and enhance the skills of your team with our validation solutions. Our expertise includes CSV, CSA, equipment validation, and process validation.
Global Service Desk
24/7 technical support with tailored solutions that maximise uptime and alleviate pressures on your technical resources. Our qualified engineers will improve user experience throughout your organisation while optimising your technology infrastructure.
From our clients
★★★★★
Westbourne IT’s service desk team is high quality, results oriented, and very personable. They are a hit with all of my users, and are wonderful to work with, going out of their way to be a member of our team and a part of our success.
Discuss Your Requirements
Case Studies
Find out about our capabilities, experience, how we work, and the results we deliver for our clients.
Implementing a CSV Policy
Our client is a leading pharmaceutical company with facilities in the US and Ireland. The project involved developing and implementing a formalised and consistent CSV policy.
Bridging the IT/OT Gap
Modernisation strategies in pharmaceutical companies require a convergence of company-wide IT infrastructure and operational technologies (OT). Read how we achieved greater IT/OT convergence in our case study.
Latest Insights
6 Regulatory Trends in the Pharmaceutical Industry to Be Aware of in 2024
No industry stands still, including the pharmaceutical industry. Therefore, it’s important that companies in the pharmaceutical industry don’t stand still either as standing still effectively means you are going backwards. You need to stay up to date with the trends...
Virtualisation in a nutshell
Traditionally, IT infrastructure was physical, i.e., physical servers in an on-site server room, physical desktops on each lab technician’s desk/workstation, etc. Virtualisation technologies create virtual representations of these previously physical IT infrastructure
Audit Trails in Lab Environments – Overview and Best Practices
Audit trails are an essential component of regulatory compliance in the pharmaceutical sector. They are also crucial...
Why Upgrade Your Lab to Windows 11 and How to Do It Successfully
Operating systems are becoming more and more important in lab environments, not least because of the increased...
An Introduction to Computer Software Assurance (CSA) for Pharmaceutical Labs
Computer software validation (CSV) is a well-established methodology for ensuring a software system does what it is...