Expertise
IT, technical, engineering, and scientific expertise
From specialist pharmaceutical laboratory technical and scientific expertise to advanced cybersecurity skills to technology consultancy solutions, we can provide your business with the support it needs. We operate globally, on-site and remotely, with multilingual teams in Ireland, New Zealand, and around the world, plus we have extensive experience that amounts to over 30 years of delivering best-in-class solutions.
More information on our expertise is below. To discuss your requirements, please get in touch.
CDS – Chromatography Data Systems
Get the CDS support your laboratory needs. We offer consultancy services as well as specific Empower CDS solutions, including implementations, installations, upgrades, validation, optimizations, configuration, and training.
LIMS – Laboratory Information Management Systems
Your LIMS platform is crucial to the day-to-day operation of your laboratory and the success of lab modernization and improvement strategies. From vendor selection and upgrades to training and optimization to lab informatics solutions, we can provide the support you need.
Regulatory
Maintain compliance with our regulatory, validation, engineering, and technical expertise. We can also help you optimize compliance processes on your manufacturing lines and in your laboratory through efficiency savings, risk reductions, and lower costs.
Managed Services
Benefit from our solution lifecycle approach to the delivery of managed services for the pharmaceutical industry. Our expertise covers traditional IT managed services as well as managed services that deliver on the specific requirements of pharmaceutical facilities, including scientific expertise and operational technology solutions.
Technical & Scientific Staff Resourcing
Get the technical and/or scientific resources that your organization needs for short-term, long-term, and open-ended assignments. We offer a fast turnaround on requirements with specialist expertise in a number of areas. This includes scientific resources as well as technical staff with the scientific skills needed to operate in pharmaceutical laboratories.
Professional Services
We can help with a range of IT and technical requirements including IT consultancy, IT infrastructure services, cybersecurity solutions, application management services, backup and disaster recovery solutions, and more.
Training
From technical training for your IT resources to cybersecurity training for your whole team to specialist software application training for a specific department, we can develop a customized solution that will deliver on your objectives.
From our clients
★★★★★
Westbourne IT’s service desk team is high quality, results oriented, and very personable. They are a hit with all of my users, and are wonderful to work with, going out of their way to be a member of our team and a part of our success.
Case Studies
Find out about our capabilities, experience, how we work, and the results we deliver for our clients.
Implementing a CSV Policy
Our client is a leading pharmaceutical company with facilities in the US and Ireland. The project involved developing and implementing a formalised and consistent CSV policy.
Bridging the IT/OT Gap
Modernisation strategies in pharmaceutical companies require a convergence of company-wide IT infrastructure and operational technologies (OT). Read how we achieved greater IT/OT convergence in our case study.
Latest Insights
Putting the “Global” Into Global Service Desks for the Pharmaceutical Industry
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What Empower Users Need to Know About Changes to USP 621
USP Chapter 621 Chromatography has been updated by the United States Pharmacopeia (USP). Why has the chromatography...
GAMP 5 Second Edition – the Changes Pharmaceutical Laboratories Need to Know
GAMP 5 Second Edition is the first significant update to GAMP 5 since 2008. A lot has happened since then, with the...
10 Reasons Why Cable Management is Essential in Pharmaceutical Lab Environments
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IT projects are often difficult to implement successfully, whatever industry you are in. The challenge of implementing...