Insights
The latest thinking, advice, and expertise from the Westbourne team
Technology-Focused Scientific Career Progression Pathways in the Pharmaceutical Industry
The pharmaceutical industry is changing with the introduction of advanced methodologies and the greater use of new technologies. These changes are taking place in all parts of the pharmaceutical industry, including in laboratories and on the factory floor. As a...
Maximizing Pharmaceutical Digital Transformation ROI
Digital transformation is changing the way pharmaceutical companies run their businesses, manufacture products, and develop new therapies and treatments. These changes are positive, but it is essential that modernization initiatives are justified by maximizing ROI....
Understanding Process Validation in the Pharmaceutical Industry
Process validation is all about two essential requirements for manufacturing in the pharmaceutical industry: consistency and reliability. Deviations in the consistency or reliability of manufacturing processes result in sub-standard pharmaceutical products that can...
Digital Transformation Cybersecurity Considerations in the Pharmaceutical Industry
Companies in the pharmaceutical industry cannot stand still, so modernizing through digital transformation is essential. It is also a fact that companies in the pharmaceutical industry are high-value targets for malicious actors and cybercriminals. This cybersecurity...
Career Progression Pathways in the Pharmaceutical Industry for IT Engineers
IT engineers can work in a range of different industries – just about any industry you can think of, in fact. One of the most exciting and rewarding, however, is the pharmaceutical industry. Why? You can future-proof your career in the pharmaceutical industry. There...
IT Support On-Site – How to Choose the Right Solution for Your Business
Most businesses require some level of IT support, from full support to augmenting in-house technical teams. While there are different types and levels of IT support, most fall into two main categories: remote and on-site. In this blog, we are focusing on IT support...
The Convergence of Science and Technology Expertise in the Pharmaceutical Industry
Pharmaceutical laboratory and manufacturing operations are changing. The implementation of business process automation solutions and digital transformation initiatives are contributing significantly to these changes. Changing regulatory requirements, market demands,...
Digital Transformation in the Pharmaceutical Industry
Digital transformation in the pharmaceutical industry involves digitalizing processes in your laboratory and manufacturing operations. It is about more than digitizing elements of a process to enable work on a screen rather than on paper. That is part of it, but...
Case Study: Empower CDS Validation and Wider Validation Improvements
Introduction Pharmaceutical laboratory operations are becoming increasingly reliant on technology as new platforms are implemented, systems are integrated, and processes are automated. This digitalization drive is delivering a range of benefits, from quality and...
A Year of Progress and Development at Westbourne
The world is changing fast, with new technologies and ways of working transforming all aspects of business. These changes apply as much in the pharmaceutical industry as any other, with the drivers of change ranging from maintaining competitiveness to ensuring ongoing...
How to Measure the Real Impact of Your Global Service Desk Solution
How do you measure the success of a global service desk solution? Is it through the successful implementation of a new technology to manage support tickets? Is success achieved by your solution provider fulfilling its SLA (service level agreement) obligations? Can you...
Global Service Desk Solutions – Supporting Your Pharmaceutical Facility
Pharmaceutical companies of all sizes and in all locations need skilled, proactive, and scalable technical support that is always available and hands-on when it needs to be. One of the challenges is how to achieve that level of support when you have laboratory and/or...
Case Study: Implementing a Computer System Validation Policy for a Pharmaceutical Company
Implementing a robust Computer System Validation (CSV) policy is crucial for ensuring compliance in pharmaceutical manufacturing and laboratory operations. Effective CSV policies also enhance operational efficiency, quality, and productivity. Regulators like the FDA...
The Global Service Desk and Managed Services Solution Lifecycle
What is a global service desk? What are managed services and what can you expect from a managed services provider? Within those solution categories, are there any additional factors that pharmaceutical companies should pay attention to? These are common questions...
Putting the “Global” Into Global Service Desks for the Pharmaceutical Industry
There are a number of factors to consider when choosing a global service desk solution. You need expert IT and technical support services but as a pharmaceutical business, it is also important for your solution provider to have direct industry expertise. There is also...
Q&A On Digital Transformation in the Pharma Lab – Where to Start and How to Navigate the Pitfalls
Later this month, Westbourne IT Head of Sales and Marketing, Dennis Blanck, will be speaking at the Pharma & MedTech Expo. Westbourne IT is a sponsor of this important event which takes place at RDS Simmonscourt in Dublin on 28 and 29 May. The topic of Dennis’s...
Choosing a Global Service Desk Solution for Your Irish Pharmaceutical Facility
Whether you are an Irish pharmaceutical company, a multinational corporation with lab and/or manufacturing facilities in Ireland, or a company with a sales office in Ireland, you will need IT and technical support. There are multiple considerations when deciding on...
Case Study: Organically Bridging the IT/OT Gap for a Pharmaceutical Industry Customer
Bridging the IT (information technology) and OT (operational technology) gap is essential when modernizing pharmaceutical manufacturing and laboratory operations. It is also crucially important for the success of your digital transformation strategy. (To find out more...
A Realistic Roadmap for Digital Transformation in Labs
Buzzwords like the Lab of the Future and Lab 5.0 are becoming increasingly common. They each come back to a concept that is important for all industries and sectors – digital transformation. That leaves a question that we will explore in this article: what is a...
There’s an IT/OT Gap in Your Pharmaceutical Laboratory. Here’s How to Bridge It
Digital transformation is on the agenda for all pharmaceutical companies as the option of standing still simply isn't viable. Staying competitive, ensuring ongoing compliance, increasing profitability, and delivering on customer/patient expectations all require...
Combining Windows Autopilot and Device-as-a-Service to Deploy Remote Devices
Setting up and configuring new devices for remote employees is a challenge, but it is a headache that can be resolved by combining two powerful solutions – Windows Autopilot and device-as-a-service. In fact, by harnessing the potential of Windows Autopilot and...
An Overview of Waters Empower Training for Pharmaceutical Companies
There is a range of options available to pharmaceutical companies when it comes to training on Waters Empower software applications, particularly the Empower Chromatography Data System (CDS) platform. Training on Empower CDS can be delivered in multiple formats with...
Transitioning from CSV to CSA in the Pharmaceutical Industry
The transition from Computer System Validation (CSV) to Computer Software Assurance (CSA) represents a shift in approach to validating software and other computer systems used as part of production or quality systems in the pharmaceutical industry. CSA focuses on...
Pharmaceutical Digital Transformation
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Pharma Lab and Manufacturing
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On-Site ICT
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Validation
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Global Service Desk
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