Insights

There are a number of factors to consider when choosing a global service desk solution. You need expert IT and technical support services but as a pharmaceutical business, it is also important for your solution provider to have direct industry expertise. There is also...

Later this month, Westbourne IT Head of Sales and Marketing, Dennis Blanck, will be speaking at the Pharma & MedTech Expo. Westbourne IT is a sponsor of this important event which takes place at RDS Simmonscourt in Dublin on 28 and 29 May. The topic of Dennis’s...

Buzzwords like the Lab of the Future and Lab 5.0 are becoming increasingly common. They each come back to a concept that is important for all industries and sectors – digital transformation. That leaves a question that we will explore in this article: what is a...

Digitalisation, Industry 5.0, smart manufacturing, and Quality 5.0 are buzzwords that will continue to have significant meaning in 2024 as pharmaceutical businesses strive for growth and drive innovation. Laboratories play a significant role in the success of any...

Laboratories contribute significantly to the vast quantities of data produced by pharmaceutical manufacturing operations. The challenge is not about creating, storing, or even accessing data. In fact, creating, storing, and accessing data are standard tasks for lab...

No industry stands still, including the pharmaceutical industry. Therefore, it’s important that companies in the pharmaceutical industry don’t stand still either as standing still effectively means you are going backwards. You need to stay up to date with the trends...

Every investment in technology should deliver a return, and your investment in Waters Empower CDS is no different. The question is how do you maximise ROI? You need to have the right licence arrangements in place, and the software needs to be properly installed and...

Setting up and configuring new devices for remote employees is a challenge, but it is a headache that can be resolved by combining two powerful solutions – Windows Autopilot and device-as-a-service. In fact, by harnessing the potential of Windows Autopilot and...

There is a range of options available to pharmaceutical companies when it comes to training on Waters Empower software applications, particularly the Empower Chromatography Data System (CDS) platform. Training on Empower CDS can be delivered in multiple formats with...

The UK leaving the European Union changed the way many businesses operate. Most headlines focus on the big issues, from the position of Northern Ireland to whether the UK is part of Horizon Europe, the EU's multi-billion-euro programme to fund scientific research....

The validation of computer systems in the pharmaceutical industry is crucial to ensure product consistency, reliability, and quality, with the ultimate aim of ensuring patient safety. Creating and maintaining documentation is an essential part of the validation...

Using multifactor authentication, or MFA, is recommended for almost all businesses in just about any industry. Its implementation involves a slight trade-off, where a small bit of convenience is sacrificed for substantially enhanced security. In the pharmaceutical...

Computer system validation in the pharmaceutical industry is a necessary but typically onerous, challenging, and expensive requirement. It is also a requirement that is often poorly defined in terms of methodologies, standards, and procedures. Optimising the...