About UsEnterprise Service Desk and Lab IT Services Experts
Our Vision is to provide best in class support solutions to our clients ensuring that critical technologies always work.
Since 1994, we have remained true to our passion for technical excellence leavened with superior customer service.
Founded by John O’Sullivan in Cork, Ireland.
Begin with 2 staff and 8 customers.
Win extensive contracts from Pharma sector,
move to new office
Win first global BPO contract and team
grows to 45.
Open our Auckland office, hiring 10 new staff,
while Cork expands to 70.
Irish Taoiseach (Prime Minister) Enda Kenny
opens our second Cork facility. Now 115 people.
Win another global BPO contract and a global
Laboratory support contract. Team to 125.
Add to senior management team to prepare
for significant future expansion.
Five Spheres. One Mission.
Ensure critical enterprise technologies are always available. Our highly skilled, multilingual teams of engineers in Ireland, US, UK and New Zealand deliver a collaborative global service model that drives productivity with excellent customer satisfaction ratings.