Our Services

Providing Technical Support to ensure critical technologies always work


Our Services

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24/7/365 remote support for all your business needs. With offices based in several countries, we can provide technical assistance in all of the top 10 european languages.

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Westbourne provides onsite technical support for all your lab applications ranging from LIMS to CDS. We also offer a remote service for those wanted to save on deskspace.

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We support companies for short term projects, from lab based CDS upgrades to Windows 10 IT upgrades. We will provide onsite staff from 3-12 months to support you through your project.

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Related Services

Onboard / Offboard Services

Central co-ordination and point of contact for all IT Provisioning

NOC & SOC Monitoring

Ensuring your business security and IT Integrity

Enterprise Service Desk

Providing Technical Solutions to ensure critical technologies always work.

LIMS Services

Customising your LIMS system, to maximise your capability.

Empower Services

Personalising your Empower System, to close all gaps, to decrease processing and reviewing time. 

Lab Informatics

Maintaining and working with your data, to produce informative reports

Lab Audit and Gap Assessment

Aligning your labs with todays FDA standards, identifying any shortfalls or gaps that your lab IT may have.

GxP Management

Managing reporting on assignment due dates, to keep staff and mangement aware of any non compliance in training

Lab Instrumentation

Lab Instrumentation support, including Validation, Calibration and Maintenance

Regulatory Affairs Change

Maximise Potential while remaining compliant.

Digital Transformation

Bringing you into the digital age to reduce waste, increase productivity and streamline processes