Our work

Transforming technical
support from bugbear to
strategic advantage

Sector: Pharma

Old World to New World Journey for Leading Pharma Company

Since outsourcing 10 years ago our client is demanding more for less from its Service Partners. Demanding cost efficiency gains through vendor rationalisation, global process standardisation and innovation while driving improved quality of service and CSAT scores.
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Sector: Food & Beverage

Reducing downtime in the Food and Beverage sector

For our client, a world leader in the food and beverage manufacturing sector, the maximisation of operational uptime is a top priority. Westbourne is responsible for the delivery of all the IT support programmes in their facilities, including Service Desk, Deskside Support and Deployment.
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