Our Services

Providing Technical Support to ensure critical technologies always work

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Our Primary Services

Enterprise Service Desk

  • 24/7/365, Global IT Remote Support
  • Adhere to ITIL and SDI standards
  • Onboarding / Off boarding
  • Cover for site support engineers
  • Best Practice Reporting – Key Performace Ind’icators and CPI’s

Lab IT Service

  • 24/7/365 Remote Lab Tech support
  • Application Experts
  • Compliance with Annex 11/21CFR
  • Full compliance to GAMP5
  • In Lab, Near Lab and Remote Lab support (Level 1 – Level 4)

Project Services

  • GxP Management Outsourced
  • Lab Informatics
  • Design IT Solutions
  • Scientific Instruments in the Lab
  • Regulatory Affairs Transformation – IT & scientific competence

Other Services

Onboard / Offboard Services

Central co-ordination and point of contact for all IT Provisioning

NOC & SOC Monitoring

Ensuring your business security and IT Integrity

Enterprise Service Desk

Providing Technical Solutions to ensure critical technologies always work.

Lab Informatics

Maintaining and working with your data

Lab Instrumentation

Lab Instrumentation support, including Validation, Calibration and Maintenance

Regulatory Affairs Change

Maximise Potential while remaining compliant.

GxP Management

Managing reporting on assignment due dates, to keep staff and mangement aware of any non compliance

Digital Transformation

Bringing you into the digital age to reduce waste, increase productivity and streamline processes

CONTACT US