Our Services
Providing Technical Support to ensure critical technologies always work
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Our Primary Services
Enterprise Service Desk
- 24/7/365, Global IT Remote Support
- Adhere to ITIL and SDI standards
- Onboarding / Off boarding
- Cover for site support engineers
- Best Practice Reporting – Key Performace Ind’icators and CPI’s
Lab IT Service
- 24/7/365 Remote Lab Tech support
- Application Experts
- Compliance with Annex 11/21CFR
- Full compliance to GAMP5
- In Lab, Near Lab and Remote Lab support (Level 1 – Level 4)
Project Services
- GxP Management Outsourced
- Lab Informatics
- Design IT Solutions
- Scientific Instruments in the Lab
- Regulatory Affairs Transformation – IT & scientific competence
Other Services
Onboard / Offboard Services
Central co-ordination and point of contact for all IT Provisioning
NOC & SOC Monitoring
Ensuring your business security and IT Integrity
Enterprise Service Desk
Providing Technical Solutions to ensure critical technologies always work.
Lab Informatics
Maintaining and working with your data
Lab Instrumentation
Lab Instrumentation support, including Validation, Calibration and Maintenance
Regulatory Affairs Change
Maximise Potential while remaining compliant.
GxP Management
Managing reporting on assignment due dates, to keep staff and mangement aware of any non compliance
Digital Transformation
Bringing you into the digital age to reduce waste, increase productivity and streamline processes