Self-service solutions Archives

Integrating innovation into our traditional approach

by John Caldwell | Mar 21, 2019 | Blog, Self-service solutions

News and Views Integrating innovation into our traditional approach As IT management challenges continue to mount, Managed Services solutions are also maturing and growing more intuitive in addressing these challenges. The Westbourne preoccupation with always seeking...

Cork Celebrates San Francisco Twinning

by Clinton Dickerson | Mar 14, 2018 | Blog, Self-service solutions

News and Views Cork Celebrates San Francisco Twinning Westbourne’s HQ is located in Cork, Ireland. So, we are delighted to be associated with the ceremony planned for the full week commencing Monday 23rd April to celebrate the twinning of Cork with the great city of...

Westbourne sponsoring an academic study with AUT

by Clinton Dickerson | Dec 18, 2017 | Blog, Self-service solutions

News and Views Westbourne sponsoring an academic study with AUT Westbourne has an office based in Auckland New Zealand and over the years we have developed a deep relationship with Auckland’s University of Technology. We are proud to be working with this university on...

Business Continuity Solutions – Follow the Sun

by Clinton Dickerson | Oct 22, 2017 | Blog, Self-service solutions

News and Views Business Continuity Solutions So far this year Westbourne clients have had to contend with hurricanes, storms, tornados and cyclones. The most recent Hurricane Ophelia hit Ireland last Monday the 16th of October causing power outages, flooding...

10 New Features on Windows 10

by Clinton Dickerson | Sep 17, 2017 | Blog, Self-service solutions

News and Views 10 New Features on Windows 10 10 NEW FEATURES IN WINDOWS 10 Two years ago Microsoft skipped Windows 9 and released their latest and last version of Windows, Windows 10. From here on the plan is to not have any more releases of versions of windows but...

Shift Left Left

by Clinton Dickerson | Jun 27, 2017 | Blog, Self-service solutions

News and Views Shift-Left-Left What is shift Left left Shift left Left is a strategy employed by service delivery managers with the aim of pushing as many incidents as possible to be solved by First Call Resolution or better still by the end user themselves. This is...